Managed Services

We’ll Manage the Applications. Let IT Focus on the Business.

If your organization is like most, your IT staff “runs lean”. Between handling routine duties and putting out fires, they have limited time – or maybe no time at all – to focus on activities with long-term business value, such as planning and implementing growth initiatives.

 

Put our expertise to work for you

You can change that equation with Managed Services for selected MICROS-Retail applications. With these services, your applications are remotely managed and supported by a team of highly skilled MICROS-Retail professionals in keeping with IT best practices.

 

Depending on your needs, we can provide a variety of services including daily processing, application monitoring, telephone support, problem resolution, and software upgrades. These capabilities are delivered using our proven tools and techniques.

 

Increase application availability

Round-the-clock monitoring detects potential problems before they jeopardize your daily operations, alerting our staff so they can take corrective action in a way that is transparent to your end users.

 

Leverage our investments to reduce your own

With MICROS-Retail managing your applications, you can reduce your investments in staff, training and support tools. And you can benefit from our staff expertise while freeing your own staff to focus on your core business.