Analytics

Transforming Data Into Actionable Intelligence

Like a vast and constantly changing jigsaw puzzle, there lies within your transaction data an immensely rich and detailed picture of your retail operations – a picture that could greatly enhance your understanding of your business and improve decision-making in myriad ways.

 

With an Analytics solution from MICROS-Retail, you can assemble that puzzle anew every day - always capturing the current situation - and share the information throughout your organization. In turn, with a richer, deeper, and more dynamic understanding our your retail operations, your whole team can improve the quality of short-term decisions and long-term plans.

 

From a mountain of data, the big picture emerges

Our Analytics solutions let you transparently aggregate transactional data from all your sales channels into a single repository, where the numbers can be “crunched” offline without affecting the performance of your production systems. The data is “cleaned” beforehand, using a sales audit tool, and is continually updated from production systems. This helps ensure that analysis (and subsequent decision-making) is based on timely, accurate, and complete information.

 

Evaluate performance and identify trends

Powerful, easy-to-use analytical capabilities allow you to “slice and dice” the data across many different dimensions: by geography, sales channels, suppliers and categories of merchandise, and types of transactions, such as returns and exchanges. Looking out across your organization, you can to evaluate performance on a wide range of parameters, identify emerging trends ahead of your competitors, and spot anomalies – both positive and negative - that may warrant further investigation.

 

Dig deeper to gain a better understanding

Flexible query and reporting features allow you to drill down through the data – for example, from the regional to the store level and even as far as the individual transaction - to gain a better understanding of what is working or not working in different areas of your organization. At every level of your organization, access to business intelligence can help enhance performance, provide insight into the effectiveness of initiatives, and improve accountability for your people.